Terms and Conditions

By booking our services, submitting a deposit, or confirming a shoot date with ChitroKuthir Weddings, you agree to be bound by these Terms and Conditions, our Payment Options, and our Refund Policy, which together form the complete agreement between you and ChitroKuthir Weddings for the services booked.

A 30% advance payment (non-refundable) is required to confirm booking and secure dates.

Full payment amounts, the payment schedule, accepted payment methods, and account details are set out in our Payment Options page, which forms part of these Terms. Refund and cancellation terms are set out in our Refund Policy page.

• Raw Photos: Delivered within 10 days after dues cleared.
• Edited Albums: Delivered within 25 days after selections/approvals.
• Wedding Videos: Delivered within 30 days after music/song approval.

Timelines may extend up to 10 additional working days during peak season or due to technical issues.

Deliverables provided in high-resolution JPEG format. RAW files are not shared unless agreed separately.

Clients must submit album photo selections within 1 month of receiving photos.

One round of revision included for albums and wedding films. Additional revisions may incur charges.

After 1-month post-delivery, raw files may be permanently deleted. Clients are encouraged to back up their files immediately upon delivery. Extended storage (1 year) is available for Tk 5,000. Express delivery services may be arranged at additional cost.

ChitroKuthir Weddings may use selected photos/videos for portfolios, websites, exhibitions, and social media promotions.

Clients who wish to keep their photos/videos fully private may opt for our Exclusive Privacy Protection Package (Tk 5,000).

By booking our services, clients consent to photography/videography of guests unless individuals request otherwise in advance.

1–2 hours must be allocated on the wedding/reception day for the bride & groom portraits.

Outdoor shoots (if included in package) require extra allocated time.

If time is not provided, ChitroKuthir Weddings is not responsible for missed shots.

The Client agrees to confirm the final event date(s), venue(s), and timing no later than 7 days prior to the event. Failure to provide timely confirmation may result in incomplete coverage or additional charges for adjustments.

Coverage as per the booked package.

A 1–2-hour buffer is included. Beyond this, Tk 2,000/hour applies.

Night event coverage ends strictly at 12:00 am.

The client must ensure timely cooperation, punctuality, and availability for scheduled shoots. Missed sessions due to client delay or absence will not be rescheduled without additional charges.

Any damage to equipment caused by guests/clients must be covered by the client.

If equipment is stolen from the client’s house during coverage, the client must cover replacement costs. (Not applicable to rented venues.)

In the event of inappropriate, threatening, or offensive behavior directed at the Photographer or team members, ChitroKuthir Weddings reserves the right to stop coverage and retain all fees paid. The Photographer will make a reasonable effort to notify the Client and provide an opportunity to resolve the issue or remove the offending individual(s) before ceasing coverage.

For full-day events, the client agrees to provide basic meals and water, or allow sufficient meal breaks, for team members.

If overnight stay is required, the client must pre-arrange secure private rooms/hotel accommodation. Failure to do so transfers full liability to the client for theft, damage, or personal safety incidents.

All photos and videos remain the copyright of ChitroKuthir Weddings.

Clients are granted full personal rights of use (print, post, share, and distribute). However, unauthorized editing, cropping, or alteration of any content that includes the ChitroKuthir Weddings watermark/logo is strictly prohibited.

ChitroKuthir Weddings follows a creative documentary style; editing is done at our artistic discretion.

We are not liable for missed shots due to guest interference, venue restrictions, or client delays.

Drone and special equipment usage depend on venue permissions.

Clients must introduce a person for smooth coordination.

In case of natural disasters, accidents, strikes, illness, or events beyond control, ChitroKuthir Weddings is not liable for incomplete coverage. Liability is limited to refunds of payments beyond the non-refundable advance, per our Refund Policy.

We may update these Terms from time to time. The “Last updated” date at the top of this page reflects the current version. Continued use of our services, or proceeding with a booking, after changes take effect constitutes acceptance of the revised Terms.

Questions about these Terms can be sent to:

• Email: hello@chitrokuthir.com
• Phone / WhatsApp: +8801617666818
• Website: chitrokuthir.com

By signing the booking agreement, both parties confirm that they have read, understood, and agreed to these Terms & Conditions of ChitroKuthir Weddings.